Account Executive ( Saudi National )

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.

We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.

**Role Summary **

As an Account Executive at Shipa Delivery, you will support the account management function by coordinating with customers and internal teams to ensure smooth day-to-day operations. This is a junior-level role suitable for candidates with 0–2 years of experience, focused on communication, coordination, and basic reporting.

RequirementsResponsibilities

• Support assigned customer accounts and assist in day-to-day account coordination.
• Communicate with customers to understand service requirements and share updates.
• Coordinate with internal teams (operations, finance, support) to ensure smooth execution.
• Follow up on service-related issues and support their timely resolution.
• Maintain accurate customer data and documentation.
• Assist in preparing basic reports using MS Excel.
• Ensure adherence to company processes and service standards.
• Support senior account team members in ongoing account activities.

Qualifications

• Bachelor’s degree in Business, Logistics, or a related field.
• 0–2 years of experience in account management, customer service, or operations.
• Strong communication and coordination skills.
• Ability to work cross-functionally in a fast-paced environment.
• Proficiency in MS Excel and basic reporting.