Analyst, Product Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst, Product Support based in the United States.

In this role, you will act as a key liaison between clients and internal teams, supporting the implementation, configuration, and delivery of software solutions. You will help ensure applications operate effectively in client production environments while contributing to product testing, troubleshooting, and issue resolution. Working closely with clients and colleagues, you will provide technical guidance, training, and demonstrations to facilitate successful software adoption. You will also analyze requirements, validate reported defects, and contribute to product improvements through clear documentation and specifications. This opportunity is ideal for an early-career professional looking to develop technical expertise while gaining exposure to client-facing projects and the real estate technology industry. The position offers a remote working environment with occasional national travel.