Associate Customer Operations Manager | Scale Team

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Operations Manager | Scale Team based in Brazil.

In this role, you will build and manage strong customer relationships while supporting account growth, product adoption, and long-term customer success. You will act as a trusted advisor, helping clients navigate operational challenges and make the most of the platform's capabilities. Working in a fast-paced, international SaaS environment, you will collaborate with cross-functional teams to deliver tailored solutions and improve the customer experience. You will combine analytical thinking, project coordination, and relationship management to identify opportunities and prevent customer churn. This is an opportunity to take ownership of meaningful projects, influence product improvements, and contribute to the growth of a global business.