Channel Development Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Channel Development Lead based in the United States.

The Channel Development Lead is responsible for driving sales strategy, operational excellence, and business growth through strategic planning and data-driven decision-making. This role focuses on developing and executing initiatives that improve sales performance, optimize contact center operations, and strengthen customer engagement and retention. Working closely with senior leadership and cross-functional teams, you will translate business objectives into actionable programs with measurable results. You will oversee complex projects, identify operational challenges, and implement process improvements that enhance efficiency and overall performance. The position requires a proactive leader who can manage competing priorities, anticipate risks, and drive initiatives forward in a fast-paced environment. This is an opportunity to influence strategic decisions while contributing to improved customer experiences and sustainable business growth.