Client Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Support Specialist based in India.

In this role, you will be a key point of contact for clients, helping them navigate digital platforms and resolve technical challenges efficiently. You will provide responsive, high-quality support through multiple communication channels, including tickets, phone, chat, and social media. By combining technical troubleshooting with clear communication and client education, you will help users get the most out of website management and related digital solutions. You will collaborate with cross-functional teams to investigate software issues, report bugs, and contribute to product improvements. This opportunity is ideal for a customer-focused professional who enjoys problem-solving, sharing knowledge, and working in a collaborative, international environment. The position is fully remote within India, with working hours aligned to global team collaboration.