Community Management Associate

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Management Associate based in Mexico.

As a Community Management Associate, you will help shape how a globally recognized free-knowledge platform connects with audiences across social media. You will bring creativity, cultural awareness, and a strong understanding of internet trends to community engagement, with a particular focus on Gen Z audiences and short-form video culture. Working within a collaborative, globally distributed communications team, you will create engaging social copy, participate in real-time conversations, and help strengthen the brand's voice across digital channels. You will also highlight inspiring stories from a worldwide network of volunteers and contribute to building effective community management guidelines. By combining creative experimentation with audience insights and social listening, you will help improve engagement and foster meaningful connections. This is an exciting opportunity for a social media enthusiast who enjoys moving quickly, learning continuously, and making a positive impact through digital storytelling.