Gestionnaire de Cas/Bilingual Caseworker

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Gestionnaire de Cas / Bilingual Caseworker based in Canada.

Make a meaningful impact on patients' lives by helping them navigate healthcare access, treatment support, and patient assistance programs. In this role, you will coordinate cases, provide bilingual telephone support, and guide patients, healthcare professionals, and funding organizations through various program requirements. You will manage patient follow-ups, maintain accurate records, and ensure that cases are handled efficiently and in accordance with established protocols. Working in a remote, collaborative environment, you will contribute to the smooth delivery of healthcare support services while helping patients access the resources they need. This position offers an opportunity to combine customer service, case management, and healthcare administration in a purpose-driven setting. You will also benefit from ongoing training, professional development, and opportunities to contribute to process improvements.