Gestionnaire de cas bilingue/Bilingual Caseworker

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gestionnaire de cas bilingue / Bilingual Caseworker based in Canada.

In this full-time, remote role, you will help streamline reimbursement processes and support access to essential healthcare treatments across Canada. You will coordinate patient support documentation, manage case updates, and facilitate communication between stakeholders to ensure timely and accurate case resolution. Working at the intersection of healthcare, pharmaceutical services, and customer support, you will help reduce administrative delays and improve operational efficiency. You will investigate routine reimbursement issues, maintain reliable case records, and identify opportunities to improve workflows. This position offers an opportunity to apply your organizational, analytical, and communication skills in a purpose-driven healthcare environment. Your contribution will help strengthen patient support services while supporting the delivery of accessible and reliable healthcare solutions.