Home Services Sales Performance Manager

ABOUT WONDERLY

Wonderly is a closed-loop, end-to-end system that self-improves on our customers’ revenue. We serve the home service industry ($1.3T), and can consistently double a new customer’s revenue within 90 days. We make all of our AI and software completely free - and only get paid when our customers make real money. We’re here helping real small businesses make a life, pay for their children’s college tuition, and live the American dream.

Pre-AI SaaS sold tools. AI companies claim they sell outcomes - task done, call answered, lead booked, ticket resolved - but calls or leads aren’t the outcomes that ultimately matter. Revenue is what ultimately matters, and today, none of the AI companies actually promise revenue. Wonderly changes that.

Our 70-person team (mostly in PDE) spent over a year building in stealth; our thesis is that - if you actually want to control the end result (revenue) of a business and deploy AI fast/cheaply, you can’t just build the sexy part (agents), you must also build the unsexy parts and own everything end to end: the system of record layer and the application layer. We built from scratch every software a home service business needs - replacing ServiceTitan, Squarespace, Ringcentral, Jobber, Square, Hubspot, and a dozen others applications. And we built every agent necessary - AI marketing, AI receptionist, AI voice, AI sales outreach, AI sales coaching, AI follow-ups, AI 3D design, AI finance, AI quoting, AI collections, and more - all embedded inside our own system with native data access. As a result, we can deploy dozens of production-ready Agents to our customers in under 24 hours with no FDEs, no integrations, and no data cleaning work.

We are the most outcome driven business model in the business because we’ve proven our system and AI Agents actually work in driving the end result - revenue. We are not trying to sell our customers a dream - each of our 10+ core AI Agents help improve our customers’ revenue by 5-20%.

Wonderly already has PMF and has gone from 0 → 1 (we are happy to share more over a call), with very clear moat and deep industry knowledge that took a team of 70 hardcore A-players 18 months to build (we are at least 2 years ahead of anyone else in the space). We believe Wonderly has the potential to be a $100B - $1T outcome. The market is massive https://www.acquired.fm/episodes/home-depot: home service businesses across North America (a $1.3T market). We’ve raised over $50M from top-tier investors, have $20M a year in free cashflow from another product line (Motion), and all that money gets pumped into Wonderly.

ABOUT THE HIRING MANAGER

Hey, I'm Bishop, Head of Operations at Wonderly.

I'm extreme, direct, and care a lot about getting to the truth. I started in FP&A, realized I wanted to be in the middle of building something instead of analyzing it from the outside, and ended up here.

I work best with people who are high-agency, low-ego, and can handle intensity without needing a perfect playbook.

THE ROLE

We’re hiring someone who understands contractor sales from the inside.

Not a generic operator. Not someone who has only read about sales. Someone who has actually seen how homeowners buy, how estimates get built, how onsites go sideways, how quotes get delayed, and why contractors lose jobs they should have won.

You’ll work across customer operations, homeowner sales, product, and contractor performance.

Your job is to help us figure out:

• Are we accepting the right contractors?

• Are we qualifying homeowners correctly?

• Are contractors walking into onsites with enough context?

• Why are quotes going out late or not at all?

• Why do some contractors close well and others close almost nothing?

• What should our CSMs inspect every week?

• What product/tooling should we build to help contractors quote faster and close more?

WHAT MAKES THIS ROLE DIFFERENT

Most sales roles ask you to sell.

This role asks you to take what you know about selling and turn it into a system.

We are not hiring you to be one good salesperson. We are hiring you to help hundreds of contractors close more of the leads we send them.

You’ll listen to homeowner calls, review contractor sales calls, inspect deals, shadow onsites, find where revenue is leaking, and turn that into scripts, workflows, playbooks, coaching, and product feedback.

If you want a clean sales role with a quota and a territory, this is not it.

If you want to help build the sales performance layer for thousands of service businesses, this is it.

BACKGROUNDS THAT TEND TO WORK

People from these backgrounds tend to thrive:

• Remodeling sales manager

• Remodeling sales rep

• Kitchen / bath / design-build sales

• In-home sales for high-ticket home improvement

• Roofing sales

• HVAC sales

• Plumbing sales

• Windows / doors / exterior sales

• Anyone who has run onsites, quoted jobs, handled objections, followed up, and closed homeowners

Backgrounds we care less about:

• Generic SaaS sales with no home services exposure

• Pure account management with no selling

• Big-company roles where you were far away from the actual customer

• Anything where you have never had to sit across from a homeowner and close a real job

What matters more than the resume:

• You understand homeowner psychology

• You know what a good onsite looks like

• You can tell when a contractor is legit vs full of it

• You can explain why a deal was won or lost

• You are direct, practical, and allergic to theory-only advice

• You can turn messy real-world sales behavior into a script, checklist, or process

• You are comfortable with ambiguity and fast changes

EXPECTATIONS

• 60–70 hour weeks during this growth phase

• Real ownership of a real problem within your first 2 weeks

• Performance is transparent — you'll see your numbers daily and so will everyone else

• The scope evolves constantly. If you want a stable job description, this isn't it.

• Regular travel to shadow contractors, homeowner appointments, and customer sales motions in the field

COMPENSATION

Base: $50,000-$90,000

OTE: $150,000-$200,000+

This is a performance-comp role. A meaningful portion of compensation will be tied to the revenue / closed work generated from the customers or book of business you help improve.

Equity in Wonderly may be included depending on experience and role fit.

Remote, with regular in-person work / field visits.

Wonderly is committed to creating a diverse and inclusive workplace where everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.

Wonderly is committed to creating a diverse and inclusive workplace where everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.