Lead Operations Support Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Operations Support Analyst based in the United States.

The Lead Operations Support Analyst plays a key role in optimizing operational performance, system reliability, and service quality across healthcare programs. This position combines advanced operational support, technical troubleshooting, compliance oversight, and process improvement to ensure efficient and reliable service delivery. Working closely with operations, technical, reporting, and configuration teams, you will translate complex contractual and regulatory requirements into practical workflows and system solutions. You will contribute to system implementations, enhancements, testing, and operational readiness while maintaining high standards of accuracy and compliance. As a subject matter expert, you will help resolve challenges, strengthen reporting processes, and identify opportunities to improve performance. This fully remote opportunity is ideal for an experienced healthcare operations professional who enjoys solving problems, leading initiatives, and making a meaningful impact on healthcare services.