deployed_

Manager, Scaled Customer Success

Instrumentl - Remote - USA

Still listed by Instrumentl · checked today · posted 20 Jul 2026 (2 months ago)

RemoteLeadFull-timeCustomer success

Skills: Customer success, Grant management, Saas

Hello, we’re Instrumentl. 👋 Grants fund nonprofit work, but they also create some of the toughest operational challenges. Every grant brings its own deadlines, spending restrictions, reporting requirements, and commitments, so managing that complexity across fundraising, finance, and HR requires more than spreadsheets. Instrumentl is the system of record for grants. We bring discovery, applications, award compliance, and grant operations into one platform, giving nonprofits a shared foundation to grow their revenue and impact. More than 6,000 nonprofits rely on Instrumentl, from local community groups to state and county governments, universities, and maybe even your local animal shelter. We're a cash flow positive, YC-backed company building our next chapter, and we're hiring people who will shape and grow the impact of the nonprofit sector.

Related live jobs

India: good overlapCustomer successOnsiteJunior

Eligible: India - Client service management, Sla management, Service delivery, Customer relationship management

CS Manager

ClearStar - Remote (United States)

recently
Customer successRemoteLead

Eligible: United States