National Service Manager - EDAX Products

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a National Service Manager – EDAX Products based in the United States.

The National Service Manager will lead and develop a nationwide field service organization, ensuring exceptional customer support, operational excellence, and sustainable business growth. This role combines strategic direction with hands-on operational leadership, overseeing service delivery, financial performance, and resource planning. You will serve as the primary escalation point for complex customer and distributor concerns while strengthening service processes and customer relationships. The position also involves coaching and developing technical professionals, improving operational workflows, and ensuring effective warranty, repair, and inventory management. Working across customer-facing, administrative, and leadership teams, you will help build a high-performing service organization in a dynamic, technology-driven environment. This is a full-time, remote opportunity within the United States.