Operations Associate

NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.

NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Key Responsibilities • Execute daily operational workflows and back-office tasks • Maintain accurate data in CRMs, spreadsheets, and internal systems • Coordinate with internal teams and vendors to resolve issues • Document processes and keep SOPs up to date • Prepare basic reports and track operational metrics • Support special projects as the business grows

Requirements

• 1+ year of experience in operations, administration, or a similar role • Strong attention to detail and organization • Proficiency in Excel or Google Sheets • Good written and spoken English • Comfortable learning new tools quickly • Availability to work U.S. business hours • Based in the Philippines, with a reliable home office setup and stable internet connection

Nice to Have • Experience with CRM tools or automation tools such as Zapier • Experience in a startup or fast-paced environment

Benefits

• Health Maintenance Organization (HMO) • Paid Time Off (PTO) • Mental Health Leave • Birthday Leave • Gym Allowance • Extra Holiday Pay • Remote Work Setup • Opportunities for professional growth and development