Peer Review & Vendor Operations Supervisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Peer Review & Vendor Operations Supervisor based in India.

This role leads end-to-end peer review operations while overseeing vendor performance, operational analytics, and continuous improvement. You will manage a team of 5–7 professionals, setting priorities, developing talent, and driving consistent delivery against operational targets. The position combines people leadership with data-driven operations, vendor governance, workflow optimization, and risk management. You will use tools such as Excel and Power BI to monitor productivity, quality, turnaround times, capacity, and operational performance. The role involves close collaboration with editors, authors, reviewers, publishers, and global teams across multiple functions and regions. You will help strengthen scalable processes, improve service delivery, and maintain high standards across internal and external operations.