Product Solution Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Solution Engineer based in India.

Join a fast-growing, AI-powered technology environment focused on helping businesses streamline operations, automate workflows, and deliver exceptional customer experiences. As a Product Solution Engineer, you will serve as a key technical link between customer support, engineering, and product teams, ensuring complex technical issues are investigated and resolved efficiently. You will take ownership of advanced support escalations, conduct root cause analysis, and translate technical findings into actionable product improvements. Through clear documentation, technical training, and knowledge sharing, you will empower internal teams to solve problems more effectively. You will also identify recurring issues, improve support processes, and explore automation opportunities that enhance operational efficiency. This remote opportunity is ideal for a technically skilled, customer-focused professional who enjoys problem-solving, cross-functional collaboration, and continuous product improvement.