Sales Coordinator

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel & ibis Chennai OMR to ensure maximum cooperation, productivity, and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Maintain a record of all clients and their profile.

• Organize regular visits in accordance to a predetermined plan.

• Prepare a monthly schedule to record all sales and other related activities for the preceding month.

• Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis).

• Determine and recommend prospective customers by analyzing historical and other statistical information, and prepare customer call analysis reports.

• Handle additional responsibilities as & when delegated by the Management.

• Diploma in Tourism / Hospitality Management / Events Management

• Minimum 1 year of experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint