Senior Sales Managers - Fairmont Agra (Delhi / Mumbai/ Kolkata / Agra / Hyderabad)

• Achieve daily targeted number of sales calls with effectiveness and document all interactions in the CRM system

• Develop business leads for the Hotel on a weekly basis and maintain a robust pipeline of prospective accounts

• Prepare monthly list of accounts to penetrate for the following month with detailed market analysis

• Plan a minimum of 2 site inspections and entertainment meetings per week with qualified potential accounts or new accounts

• Prepare monthly action plan for main market segment aligned with overall hotel revenue objectives

• Perform monthly review of account profile on room nights production and average rate to identify growth opportunities

• Monitor competitors' rate strategy, account penetration, and marketing activities to maintain a competitive edge in the market

• Fully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts in a timely manner

• Update management on VIP arrivals, meet and greet accordingly, and ensure exceptional service delivery

• Up-sell, cross-sell, and promote Hotel facilities and services at every available opportunity to maximize sales revenue

• Conduct negotiations to achieve the best profit margins and competitive rates for the Hotel while maintaining client satisfaction

• Attend hotel clients and local community business events to network and maintain high visibility within the market

• Update Director of Sales and Marketing on market trends, business leads, and competitive intelligence on a regular basis

• Mentor and support junior sales team members, providing guidance on sales techniques and account management best practices

• Track and report on key performance indicators (KPIs) including conversion rates, average deal size, and revenue targets

• Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, Marketing, or a related field

• Minimum 5-7 years of sales experience in the hospitality industry, with at least 1-2 years in a senior sales Manager role

• Proven track record of achieving and exceeding sales targets and revenue goals

• Proficiency with Customer Relationship Management (CRM) systems and hotel management software

• Strong negotiation and contract management skills with demonstrated ability to close deals while maintaining profitability

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key accounts

• Demonstrated experience in account management, business development, and pipeline management

• Experience with luxury or upscale hotel brands

• Knowledge of group sales, corporate accounts, and event management

• Proficiency in market analysis and competitive intelligence gathering

• Experience mentoring and developing junior sales team members

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities