Service Coordinator

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Service Coordinator based in the United States.

We are looking for a highly organized and customer-focused Service Coordinator to oversee field service requests and ensure efficient service delivery from initial scheduling through completion. In this role, you will coordinate technicians and vendors, manage work orders, and maintain clear communication with customers and internal teams. Working in a fast-paced, high-volume, 24/7 service environment, you will handle routine requests as well as urgent service situations while balancing multiple priorities. You will play a key role in monitoring service commitments, resolving scheduling challenges, and maintaining accurate operational records. This position requires strong independent judgment, adaptability, and a proactive approach to problem-solving. You will join a collaborative, remote team where reliability, accountability, and exceptional customer service are essential to success.